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Privacy Policy

Last updated: March 2026

1. Data Collection

EQMS ("we", "our", "us") collects information you provide when using our quality management platform at eqm.am. This includes:

  • Account information (name, email, company, role)
  • Quality management data you enter into the platform
  • Chat messages sent through our support widget
  • Demo request form submissions

2. How We Use Your Data

We use collected data to:

  • Provide and maintain the EQMS platform
  • Process demo requests and communicate with you
  • Improve our services and user experience
  • Ensure platform security and prevent abuse

3. Cookies

We use essential cookies to maintain session state. We do not use third-party tracking cookies or analytics on this site.

4. Third Parties

We may share data with service providers who assist in operating our platform, including hosting providers and communication tools (e.g., Telegram for support chat relay). We do not sell your personal data.

5. AI Features Disclaimer

Important Notice About AI Features

  • EQMS AI features are under active development and are not final.
  • AI-generated content can make mistakes. All AI output should be reviewed by qualified personnel before use.
  • AI suggestions do not constitute regulatory advice. They are provided as assistive tools only and should not replace professional regulatory guidance.
  • We continuously improve our AI models, and outputs may change over time.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@eqm.am.

8. Contact

For questions about this Privacy Policy, contact us at privacy@eqm.am.